Debenhams gift card is a perfect solution for anyone who wants to surprise their loved ones with a special present. The gift card is a convenient and flexible way to show your appreciation or celebrate a special occasion. With the Debenhams gift card, the recipient can choose from a wide range of products, including clothing, cosmetics, and homeware.
Whether it’s for a birthday, anniversary, or just a thoughtful gesture, the gift card is a great way to give someone the gift of choice. It’s also an ideal option for those who are hard to shop for, as they can select exactly what they want or need. The Debenhams gift card is easy to purchase, use, and reload, making it a hassle-free way to give a gift that will be appreciated and enjoyed.
One of the key advantages of the Debenhams gift card is its versatility. It can be used in-store or online, making it a convenient option for those who prefer to shop from the comfort of their own homes. Additionally, the card can be loaded with any amount between £5 and £500, giving the recipient the freedom to choose how they want to spend their gift.
Redeeming a Debenhams gift card is simple and straightforward. When making a purchase in-store, the recipient can present the card at the checkout, and the value of the card will be deducted from the total amount due. Online, the card can be used by entering the card number and PIN at the checkout. It’s worth noting that the card can only be used for purchases made in the same currency as the card was originally purchased in.
Debenhams also offers the option to check the balance of a gift card online or in-store. This allows the recipient to keep track of how much they have left to spend, so they can plan their purchases accordingly.
Table of Contents
- 1 Check Debenhams Gift Card Balance
- 2 Check Debenhams Gift Card Balance at Stores
- 3 Check Debenhams Gift Card Balance with Customer Service
- 4 How to use Debenhams Gift Card Online
- 5 Is My Debenhams Gift Card Still valid?
- 6 FAQs
- 6.1 Can I still use my Debenhams gift card?
- 6.2 Can I use my Debenhams gift card online?
- 6.3 Can I use my Debenhams gift card in-store?
- 6.4 How do I check the balance of my Debenhams gift card?
- 6.5 What should I do if my Debenhams gift card has expired?
- 6.6 Can I return items purchased with a Debenhams gift card?
- 7 Conclusion
Check Debenhams Gift Card Balance
Here’s a step-by-step guide on how to check your Debenhams gift card balance online:
- Open your web browser and go to the Debenhams website.
- Click on the “Gift cards” link, located in the top right-hand corner of the homepage.
- Select “Check balance” from the dropdown menu.
- Enter the gift card number, which is the 16-digit number located on the front of the card.
- Enter the PIN number, which is the 4-digit number located on the back of the card.
- Click on the “Check balance” button.
- Your remaining balance will be displayed on the screen.
If you have multiple gift cards, you can check the balance of each card separately by repeating the process for each card. It’s worth noting that gift card balances can only be checked online for gift cards purchased after October 2019. For gift cards purchased before this date, you will need to check the balance in-store.
Check Debenhams Gift Card Balance at Stores
Here’s a step-by-step guide on how to check your Debenhams gift card balance at stores:
- Visit your nearest Debenhams store.
- Locate a member of staff or go to the customer service desk.
- Present your gift card to the staff member.
- Ask them to check the balance on your gift card.
- The staff member will scan the card and check the remaining balance.
- They will then inform you of the current balance on your gift card.
It’s important to note that not all Debenhams stores may offer the facility to check the gift card balance. However, most larger stores should have this facility available. Additionally, it’s a good idea to bring along the gift card’s original receipt as proof of purchase, as this may be required by some stores when checking the balance.
Check Debenhams Gift Card Balance with Customer Service
Here’s a step-by-step guide on how to check your Debenhams gift card balance with customer service:
- Contact the Debenhams customer service team by available options on the Debenhams contact us page.
- Follow the prompts to chat with a customer service representative.
- Provide your gift card number and any other details that the representative requests, such as your name, email address, or phone number.
- Wait while the representative checks the balance on your gift card.
- The representative will then inform you of the current balance on your gift card.
- If you have any further queries or issues, the representative will be able to assist you.
You may be asked to provide additional information to confirm your identity before the balance on your gift card can be disclosed.
How to use Debenhams Gift Card Online
Check out the steps for how to use a Debenhams gift card online:
- Visit the Debenhams website at www.debenhams.com.
- Browse through the products and select the item(s) you want to purchase.
- Add the item(s) to your shopping bag.
- When you are ready to checkout, click on the shopping bag icon in the top right-hand corner of the page.
- Review your order summary and click on the “Checkout securely” button.
- On the checkout page, fill in your personal and delivery details.
- Under the payment section, select “Debenhams Gift Card” as your payment method.
- Enter the 16-digit gift card number and the 4-digit PIN located on the back of the card.
- Click on the “Add” button to apply the gift card to your order.
- If the value of the gift card does not cover the total cost of the order, you will need to enter your debit/credit card details to pay for the remaining balance.
- Review your order details and click on the “Place order” button.
That’s it! Once your order has been successfully placed, you will receive a confirmation email from Debenhams.
Is My Debenhams Gift Card Still valid?
As of the cutoff date of September 2021, Debenhams was no longer trading in the UK and therefore its gift cards were no longer valid. The company went into administration in April 2020 and was subsequently bought by Boohoo Group, which relaunched the Debenhams brand as an online-only retailer in December 2020. It is possible that Boohoo Group may have introduced a new gift card system for the online store. If you have a Debenhams gift card, I would recommend checking with the company’s customer service team to see if it is still valid and can be used on their website.
Can I still use my Debenhams gift card?
Debenhams was no longer trading in the UK and therefore its gift cards were no longer valid.
Can I use my Debenhams gift card online?
If your Debenhams gift card was issued after December 2020, you can use it on the Debenhams website to pay for your order during checkout.
Can I use my Debenhams gift card in-store?
No, Debenhams stores have closed down and are no longer trading. If you have a Debenhams gift card, it can only be used on the company’s website (if it is still valid).
How do I check the balance of my Debenhams gift card?
If you have a Debenhams gift card that is still valid, you can check the balance by visiting the company’s website and entering the gift card number and PIN on the balance checker page. You can also call the customer service team for assistance.
What should I do if my Debenhams gift card has expired?
If your Debenhams gift card has expired, it is unlikely that you will be able to use it. However, you can contact the customer service team to see if they are able to reissue the card or provide a refund.
Can I return items purchased with a Debenhams gift card?
Yes, if you have purchased an item using a Debenhams gift card and need to return it, the refund will be credited back to the gift card. If the gift card has expired, you may need to contact customer service to arrange for a refund to be processed to an alternative payment method.
Debenhams gift cards were once a popular way for customers to give and receive gifts from the department store. However, due to the company’s financial difficulties and subsequent administration in 2020, many gift cards became invalid and could no longer be used.
Since then, the Debenhams brand has been relaunched as an online-only retailer by Boohoo Group. If you have a Debenhams gift card that was issued after December 2020, it should be valid for use on the company’s website to pay for all or part of your order.
If you have an expired gift card, it is unlikely that you will be able to use it. However, you can contact the company’s customer service team to see if they are able to reissue the card or provide a refund. It is always important to check the terms and conditions of your gift card to ensure that you are aware of any expiry dates or restrictions that may apply.
While Debenhams gift cards may no longer be as widely used as they once were, they can still provide a convenient and thoughtful gift option for those who enjoy shopping online.